Help centre

Share links and client approval

Send a link anyone can turn in 3D, embed it in a shop, and have a client approve a version by name.

Share links

Share link publishes a snapshot of the whole scene, with its materials, lighting and camera, at an address anyone can open in a browser, with no account. Creating one needs you to be signed in. Later edits need a new link.

Links are view only by default: viewers get a display copy and cannot download your original files. Turn View only off to let them download the originals and edit a copy.

How long does a share link last?

A link works for 7 days. On Pro you can choose Keep until I remove it. Free has 3 live links at a time and 3 new ones a day; Pro has 50 live and 30 a day. You can remove a link at any time from the Share dialog or your link list.

Embedding in a shop

Under Embed in your store, copy the code for your product page. It shows a light poster image first and loads the 3D view only when a shopper taps View in 3D, so the page stays fast. You can show your own brand name.

How does client approval work?

An approval link (Pro) sends a client one or more versions of a design to review. They see each version in 3D with its Design Facts (weight, stones and ring size), what changed since the last version, and a fingerprint of the file. They can comment with their name, and approve the newest version by typing their name and confirming they approve it exactly as shown, including size, metal and stones.

You get an email for each comment and approval. An approved request becomes a record with a printable summary: it can be archived but not deleted, and the design it approves is kept as long as the record.

Still stuck?

Write to us from the studio with Help → Report a problem, or through the contact page. We reply from hello@thejart.com within two working days.

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